WHO WE ARE
| COMPUCAT™ is the parent company of
The Puppet Gallery and is a sole proprietorship,
owned and operated by Neal and Carolyn Kinney. We
are located in the Santa Cruz Mountains of
Central California and have been licensed for
resale by the State of California since 1984. |
WHAT WE
DO
The Puppet
Gallery at PuppetGallery.com offers you the
widest possible selection of educational,
professional and gift puppets and accessories at
the lowest possible prices. We accept MasterCard,
Visa, American Express, personal and business checks, money
orders, Purchase Orders*,
 and
we specialize in providing our products for
educators. We offer a 10% discount on all orders
over $100 (excluding shipping charges). Orders
may be placed by Email addressed to orders@puppetgallery.com
or by telephone at 408-353-1836 or by FAX
at 408-353-7089 or by using our Secure Shopping
Cart. We also provide a Secure
Message Board for credit and other sensitive
information. We apply the same standards and
policies to international shipments. Customs and
other fees that may be required by the
destination country are not included in the
quoted amount due and must be paid for separately
by the addressee.
*We reserve the right to add a 50%
collection agency fee to accounts past due 90
days or longer. |
YOUR
PRIVACY
| Any private
information that you provide to us such as
address and credit card information is strictly
for the purpose of processing your order and will
not be disclosed or shared with any other entity.
We also do not use any information provided by
you to advertise or promote our services unless
such information is specifically requested by
you. |
RETURN
POLICY
Our
policy is to guarantee customer satisfaction to
the extent that if you do not like the product
for any reason, you may return it to us within 3
months for a full refund (excluding shipping
charges). No RMA or other authorization from us
is needed, but we would appreciate a note
explaining the return. You must return the
product to us in new and re-salable condition.
The refund will be in the form of a credit card
credit or a business check from us, depending
upon how the product was purchased. We want you
to be happy and we want you to come back.
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FAQ
| QUESTION:
I want to send you a check (or money order or
purchase order) but I can't find your address
anywhere on your site. ANSWER: Use our Shopping Cart to tell
us WHAT YOU WANT and WHO
YOU ARE. Then select PAYMENT
by CHECK, MONEY ORDER
or PURCHASE ORDER. You will be
provided with a quick estimate of your order
including shipping and you will be given our
receiving address. THIS IS
NOT A COMMITMENT TO BUY ANYTHING. IT IS JUST AN
ESTIMATE TO USE WHEN REQUESTING OR MAKING OUT THE
CHECK, MONEY ORDER OR PURCHASE ORDER. We
won't do anything until we actually receive the
check, money order or purchase order.
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